Job Opening: Chief Operations Officer of Behavioral Health Services (COO)

NOW HIRING: Chief Operations Officer of Behavioral Health Services (COO)

Marc Community Resources, Inc., a $60 million nonprofit agency seeks candidates for its Chief Operating Officer position to serve as the agency’s leader in the development, implementation and monitoring of behavioral health services.

Overall Summary

The Chief Operations Officer of Behavioral Health Services (COO) serves as the agency’s leader in the development, implementation and monitoring of behavioral health services. The COO ensures that program development occurs as innovations become available in the field of behavioral health or new program opportunities become available. The COO ensures that Marc staff implements quality programs which promote person-centered planning and clinically appropriate practices; and consistent quality programs are in place in accordance with the agency’s mission with an emphasis on maintaining the orderly functioning of services by monitoring current procedures against applicable standards and regulations.  The COO reports to the Chief Executive Office and serves as a member of the Executive Leadership Team.

 Essential Functions

  1. Trains and develops employees
  2. Promotes a positive environment and culture by actively working with all other departments and programs to achieve Marc’s mission and economic objectives.
  3. Builds and maintains significant professional networks
  4. Uses extensive knowledge of state, Medicaid and Medicare rules to educate staff and maintain high levels of corporate compliance
  5. Strongly advocates for individuals served and families
  6. Stays aware of trends and actively seeks positive system change through participation in external meetings, faith-based initiatives and on industry-related committees available through industry associations, funding sources and all levels of government
  7. Quickly and effectively designs and operationalizes new program ideas.
  8. Writes compelling grants, white papers and program proposals
  9. Monitors and understands new promising interventions and evidence-based practices and imbeds these effective treatment protocols into new and existing programs
  10. Understands how federal, state and system trends impact the agency and develops strategies to mitigate negative outcomes while pursuing mission opportunities
  11. Identifies federal, state and funding source priorities and service gaps and develops proposals to create or replicate programs to address unmet needs.
  12. Grows programs while balancing both the mission and economic goals of the agency.
  13. Maximizes integration opportunities with Partners in Recovery and other related entities.
  14. Promotes and develops systems that effectively measure outcomes for people served.

Qualifications and Experience

  1. Master’s degree in behavioral health, social work, rehabilitation, or suitable education in these or closely related fields.
  2. Seven to ten years demonstrated responsible administrative and/or management experience in a behavioral health field.
  3. Substantial experience in working with individuals with a mental illness or substance abuse disorders.
  4. Experience in working in a managed care setting.
  5. Experience in collaborating with funding sources and other partners.
  6. Knowledge of housing, residential, outpatient treatment, peer support services, health and wellness activities.
  7. Experience in monitoring performance including clinical and financial outcomes.
  8. Experience researching and implementing evidenced-based practices and/or other innovations
  9. Ability to write compelling program proposals and grants
  10. Ability to obtain and maintain fingerprint clearance and meet agency personnel requirements.
  11. Successfully complete a pre-employment drug screening.
  12. Ability to meet agency driver eligibility requirements, as applicable.