Marc Community Resources, Inc. adheres to a set of core values that incorporates compassion and professionalism – we call these principles “FIRST CHOICE.”
FIRST CHOICE VALUES
Flexibility – We provide flexibility, change, innovation and creative ways to meet customer needs.
Independence – We provide services that promote independence, self sufficiency and recovery.
Respect – We recognize the worth, dignity and rights of all people.
Safety – We contribute to safe, healthy and accident free living and service environments.
Teamwork – We enrich our lives and the lives of others by working together and helping one another.
Customer – We listen to the customer express their wants and goals. We understand how they define quality. We respond to their needs, and we actively engage the customer to achieve their goals.
Honesty – We do what we say; we maintain the highest ethical standards; we are transparent and accountable for our actions.
Outcomes – We frequently measure agency and customer outcomes to ensure that agency performance, program quality and customer satisfaction are the highest possible.
Improvement – We share ideas and focus on continuous improvement in all aspects of agency operations and service delivery.
Compassion – We genuinely care about our coworkers and the people we serve.
Excellence – We are proud of our efforts, and we deliver the highest quality products and services to our internal and external customers.